Privacy Policy

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Last Updated : June 30, 2025

Max Migration ("we", "our", or "us") respects your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our mobile application ("App").

1. Information We Collect

We may collect the following types of information:

* Full name

* Email address

* Phone number

* Uploaded documents (such as CV, passport, etc.)

* Immigration preferences (e.g., country, program)

* Case ID or application reference

* Payment details (handled securely via third-party services)

We do **not** collect your device’s location, contacts, or photos unless you upload them directly through the app.

2. How We Use Your Information

We use your information to:

* Create and manage your immigration case

* Provide status updates and notifications

* Process secure payments

* Improve user experience

* Offer customer support

We do **not** use your data for advertising or behavioral profiling.

3. Use of Advertising ID

We **do not collect or use your device's Advertising ID**. The app does not serve ads, track users for marketing purposes, or use any advertising SDKs.

4. Children’s Privacy

Although the app is rated 3+, it is **not intended for children under the age of 16**. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us at **[mikepeters@max-migration.com](mikepeters@max-migration.com)** so we can delete it.

5. Third-Party Services

We may share your data with trusted third parties solely for service purposes, such as:

Mamo (for secure payment processing)

Immigration agents involved in your case handling

All third-party providers are required to adhere to strict data privacy and protection standards.

 6. Data Security

We use strong security measures including:

SSL encryption

Secure cloud storage

Access control and monitoring

Your data is stored securely and accessed only by authorized personnel.

7. Data Retention and Deletion

We retain your data only for as long as necessary to fulfill your immigration service or as required by law. You may request to delete your account or personal data at any time by contacting us at:

Email: mikepeters@max-migration.com

8. User Rights

As a user, you have the right to:

Access your data

Request corrections

Request deletion of your data

Withdraw consent to data use

9. Updates to This Privacy Policy

We may occasionally update this Privacy Policy. Changes will be posted on this page with an updated "Effective Date."

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Email: mikepeters@maxway-global.com